Business:Bels n Bling
ABN:28 181 108 989
Location: Central Coast, NSW, Australia
Email:belsnbling@gmail.com
Phone: 0413 032 034
These Terms of Service apply to services provided by Bels n Bling (“Bels n Bling”, “we”, “our” or “us”) to the person or entity making a booking (“the Client”, “you” or “your”).
Bels n Bling provides Christmas styling, event styling and event hire services, including, where applicable, styling, hire items, delivery, installation, set-up, collection and pack-down.
By accepting a proposal, signing an agreement, paying a booking deposit or otherwise confirming a booking with Bels n Bling, you acknowledge and agree to these Terms of Service together with any applicable proposal, invoice, service-specific agreement and policies.
The exact services, hire items and inclusions for your booking will be outlined in your accepted proposal and/or invoice.
Depending on the service selected, your booking may include:
Christmas tree, decoration and display hire
Christmas styling and installation
Event styling
Balloons and backdrops
Props, plinths, backdrops and other event hire items
Ready-to-go hire packages
Delivery and/or collection
Set-up and/or installation
Pack-down
Styling using Client-owned items
Other agreed styling or hire services
Not every service includes delivery, set-up, installation, collection or pack-down. Only the inclusions stated in your accepted proposal and/or invoice form part of your booking.
Some hire and styling items may be vintage, pre-loved or previously used. Minor signs of reasonable wear may be present and are not considered damage, a fault or grounds for a refund.
A booking is not secured until the required booking deposit has been received and any required agreement has been accepted or signed.
Unless otherwise stated in your proposal or invoice:
A40% non-refundable booking deposit is required to secure your booking.
The remaining60% balance is due 14 days before your event, installation or hire date.
Any applicable hire bond, delivery fee, collection fee, set-up fee or additional charge will be outlined in your proposal and/or invoice.
Submitting an enquiry, completing an intake form or receiving a proposal does not reserve a date or hire items.
Dates and hire items remain subject to availability until the booking requirements have been completed.
Late or non-payment may result in services being withheld, hire items not being released, or the booking being cancelled.
Reasonable administrative or recovery costs may apply to overdue amounts where permitted by law.
Our standard Christmas installation period is1 November to 20 December, with standard pack-downs taking place from26 December to 20 January.
Installation or pack-down outside these periods may be available by prior arrangement and is subject to availability.
Christmas hire periods and the agreed installation and pack-down dates will be confirmed as part of your booking.
Where Bels n Bling styles using Client-owned trees, decorations or other items, the Client is responsible for ensuring those items are available, accessible and in suitable condition for use.
Bels n Bling will use reasonable care when handling Client-owned items but cannot be responsible for pre-existing damage, deterioration, faulty items or the ordinary fragility of older decorations.
Event styling will be based on the agreed proposal, styling direction, colour palette, inspiration and inclusions.
Inspiration images supplied by the Client are used as a creative reference only. Bels n Bling does not guarantee an exact reproduction of another stylist’s work, reference image or previous installation.
Final styling may vary slightly due to venue conditions, availability of materials, product availability, dimensions, safety requirements and the nature of handmade or individually sourced décor.
Any substantial changes requested after the proposal has been accepted are subject to availability and may result in additional charges.
All items supplied on a hire basis remain the property of Bels n Bling at all times.
Hire items must only be used for their intended purpose and during the agreed hire period.
Unless approved by Bels n Bling, Clients must not:
Alter, paint, cut or permanently modify hire items
Attach anything using methods that may damage the item
Dismantle items not intended for Client assembly
Transfer hire items to another person or event
Move items from the agreed location where doing so may affect their safety or condition
The Client is responsible for hire items from the time they are collected, delivered or otherwise placed in the Client’s possession until they are returned to or collected by Bels n Bling.
Where Client collection is offered, collection and return must occur at the agreed location, date and time.
Clients are responsible for safely transporting, handling and storing hire items while they are in their possession.
Hire items must be returned in substantially the same condition in which they were supplied, allowing for reasonable wear and tear.
Late returns may incur additional hire or administrative fees and may affect the return of any applicable bond.
Collection details will be provided or confirmed before the hire date.
Delivery, set-up, installation, collection and/or pack-down are only included where stated in your proposal or invoice.
Where Bels n Bling is attending a property or venue, the Client must provide:
Clear and safe access to the required area
Accurate venue and access information
Suitable parking and/or loading access
Details of stairs, lifts or access restrictions
Required venue, landlord, centre or building permissions
Safe access to power where required
An installation or set-up area that is clear and ready for our team
The Client is responsible for confirming venue access times and requirements before the booking.
Additional charges may apply where undisclosed access restrictions, delays, waiting time, additional labour, parking costs, after-hours access or additional attendance is required.
If an area is unsafe, inaccessible or not ready for installation or set-up, Bels n Bling may modify, delay or discontinue the relevant work where reasonably necessary for safety. Additional attendance or rescheduling fees may apply.
Clients must take reasonable care of all Bels n Bling hire items.
The Client may be responsible for reasonable cleaning, repair or replacement costs where items are:
Lost or stolen
Missing at collection or return
Broken or damaged beyond reasonable wear and tear
Excessively soiled
Stained
Altered or modified without approval
Returned with damaging adhesive, paint or other residue
Where an item cannot reasonably be repaired, the Client may be charged a reasonable replacement cost.
If a refundable hire bond applies, Bels n Bling may deduct valid damage, loss, cleaning, late-return or other applicable charges from the bond. If the amount exceeds the bond, the Client remains responsible for the additional amount.
Where no deductions are required, the applicable bond will be returned in accordance with the terms communicated for the booking.
If a Bels n Bling hire item becomes faulty during the agreed hire period, please contact us as soon as reasonably possible.
Where appropriate, we will make reasonable efforts to repair or replace the item. Any replacement may vary in colour, style, size or appearance depending on availability.
This does not affect any rights or remedies you may have under the Australian Consumer Law.
Clients must not knowingly use, position or relocate hire items in a manner that creates an unreasonable safety risk.
Displays and hire items should be kept away from hazards including open flames, excessive heat, unsafe electrical sources and areas where their placement would create an unreasonable obstruction or trip hazard.
Children and pets should be appropriately supervised around displays and hire items.
Outdoor use must be disclosed when enquiring and approved by Bels n Bling where applicable.
Weather conditions may require an outdoor installation or hire arrangement to be altered, relocated, postponed or cancelled where reasonably necessary for safety.
The Client must comply with all applicable venue rules and ensure any required approvals have been obtained.
Requests to change the date, location, service, theme, quantities, hire items, styling requirements or other booking details are subject to availability.
Changes may affect pricing.
Additional labour, travel, sourcing, delivery, set-up or other fees may apply where the Client requests changes after the original booking has been confirmed.
Bels n Bling is not required to accommodate changes that cannot reasonably be fulfilled due to availability, timing, stock or operational requirements.
Cancellations, rescheduling requests, refunds and booking deposits are subject to the Bels n Bling Refund & Cancellation Policy and any service-specific terms included in your agreement or proposal.
The 40% booking deposit is non-refundable unless otherwise required by Australian Consumer Law.
Any costs already reasonably incurred specifically for your booking, including custom orders, personalised items or non-refundable third-party costs, may remain payable where permitted by law.
Rescheduling is subject to availability and may result in additional charges.
Bels n Bling may photograph or record completed styling, installations, displays or hire set-ups where appropriate.
The use of identifiable images or footage for Bels n Bling’s portfolio, website, social media, advertising or other marketing will be subject to any applicable Photo & Video Release permissions provided by the Client.
Where permission has not been provided, Bels n Bling will respect the Client’s applicable media preferences.
Bels n Bling will not be responsible for delay or failure to perform an obligation where performance is prevented or materially affected by circumstances outside our reasonable control.
This may include severe weather, natural disasters, emergencies, venue closures, government restrictions, power outages, significant transport disruption, supply interruptions or other unforeseen events.
Where this occurs, we will communicate with the Client and make reasonable efforts to find an appropriate solution, which may include modifying, postponing or rescheduling the affected service.
Nothing in this section excludes rights that cannot lawfully be excluded under Australian Consumer Law.
Bels n Bling will provide its services with due care and skill.
To the extent permitted by law, Bels n Bling is not responsible for loss or damage caused by:
Misuse of hire items
Unauthorised relocation, alteration or dismantling
Failure to follow reasonable safety or care instructions
Acts or omissions of the Client, guests, venue staff or other third parties
Pre-existing property conditions or defects not caused by Bels n Bling
Nothing in these Terms is intended to exclude, restrict or modify any consumer guarantee, right or remedy that cannot legally be excluded under theAustralian Consumer Law.
Depending on your selected service, you may also be required to accept a separate agreement, including an Event Styling Agreement, Event Hire Agreement or other service-specific terms.
Your accepted proposal, invoice, applicable agreement and Bels n Bling policies form part of your overall booking terms.
Where a service-specific agreement or accepted proposal contains terms that differ from these general Terms of Service, the service-specific terms will apply to that booking to the extent of the inconsistency, subject always to applicable law.
Where a booking involves a third-party venue, supplier or contractor, Bels n Bling is not responsible for their acts, omissions, rules, restrictions, delays or service failures.
The Client is responsible for ensuring Bels n Bling has appropriate access and permission to complete the agreed services at the venue.
These Terms of Service are governed by the laws ofNew South Wales, Australia, and applicable Commonwealth laws.
Business Name: Bels n Bling
ABN: 28 181 108 989
Location: Central Coast, NSW, Australia
Email: belsnbling@gmail.com
Phone: 0413 032 034
By accepting a proposal, signing an applicable agreement, paying a booking deposit or otherwise confirming a booking with Bels n Bling, you acknowledge that you have read, understood and agree to these Terms of Service together with the terms and policies applicable to your booking.
These Terms are intended to create clear expectations for both Bels n Bling and our Clients while allowing the specific details of each Christmas styling, event styling or hire booking to be set out in the relevant proposal and agreement.
